Considering we don’t really change personality-wise over the years, it comes as no surprise that our communication style often remains essentially the same as we grow in our careers. I recently realized however that the role we play in the organization has a great impact on how people interpret our messaging. Consider how the same brisk but honest statement from junior engineer “we have to do better, our UI is too clumsy” would come across very differently from a senior manager...
Have you noticed how as people move up the organizational ladder their written communications become sparser, particularly when addressed to multiple recipients, ultimately disappearing completely or becoming outsourced to professional aids? Could this be driven by the fear of being misinterpreted?
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